THE SHIPPING TIMES MIGHT TAKE LONGER THAN EXPECTED DUE TO THE IMPACT OF COVID-19.
We accept cancellations before the product is shipped or produced. If the order is cancelled, you will get the refund. We process orders between 24-48 hours time frame. If the cancellation is after this time frame, we might not be able to cancel. We cannot cancel orders already shipped out.
We accept returns of products. Our clients have the right to apply for a return within 14 days of receipt of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, please send your request with the purchase receipt. The only charge at most will be the shipping cost and the return label is at client's expenses. No restocking fee to be charged to the clients for product returns.
Missy Nails will provide the return address. Please do not refuse the package as a method of return, we may not be able to cover you under our policies.
REFUNDS (If applicable):
Once your return is received and inspected, we will email you a notification of receipt. If the item is in acceptable conditions, your refund will be approved and automatically applied to the original method of payment.
LATE OR MISSING REFUNDS (If applicable):
If you have not received the refund after all this process, please contact us immediately to assist you.
FOR REQUESTS, QUESTIONS OR CONCERNS, PLEASE SEND US A MESSAGE AND WE WILL BE HAPPY TO HELP YOU: SUPPORT@MISSYNAILS.COM